Shipping policy

Shipping Policy for Aura Health


At Aura Health, we're committed to delivering your orders quickly and efficiently. We do our best to get your items to you as soon as possible. Our store offers free delivery of goods!

Order Processing

Your order will be processed within 1 - 3 business day from the moment payment is confirmed. We don't ship orders on weekends or public holidays.

Delivery Times

After your order is processed and shipped, the estimated delivery time is up to 14 business days. Please note that during periods of high demand, holiday seasons, or due to unforeseen circumstances, delivery times might be slightly longer.

Order Tracking

You'll receive a tracking number via email as soon as your order has been dispatched. You can use this number to monitor the status of your parcel.

Important Notes

  • Multiple items: If you've ordered several items, they might be shipped in separate parcels and arrive on different days.
  • Customs duties: For international shipments, customs duties and taxes may apply, levied by the destination country. These costs aren't included in the item or shipping price and are the responsibility of the buyer.
  • Incorrect address: Please double-check your shipping address carefully when placing your order. We aren't responsible for delays or losses caused by an incorrectly provided address.

Thank you for choosing Aura Health! We appreciate your patience and understanding.